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What is Tidio?
Tidio is an AI-powered customer support platform that combines chatbots, live chat, and a help desk into a single system designed for online stores. It helps automate common customer questions, assist shoppers in real time, and manage support conversations from a single dashboard. Tidio offers a free plan to get started, with paid plans unlocking advanced AI automation and workflow tools. If you’re comparing Tidio pricing or exploring Tidio plans, Elevate.store gives you a Tidio discount code for 20% off the Growth plan. That means you can test Tidio’s AI chatbots, live chat, and helpdesk features while saving on your subscription, no hunting for a separate Tidio promo code or coupon required.
Overview
Unlock AI-powered customer support that chats, sells, and resolves tickets automatically with this Tidio discount code.
TL; DR
- Automate customer support with AI chatbots trained on your store
- Detect visitor intent and route conversations intelligently
- Reduce ticket volume through automated workflows
- Assist agents with AI-powered reply suggestions
- Recommend products inside chat to increase conversions
- Offer live chat with seamless AI-to-human handoff
- Manage all conversations in a unified inbox and helpdesk
- Support customers in multiple languages
- Build automation flows without writing code
Tidio is an AI-first customer service platform built for online businesses that want faster responses, fewer support tickets, and more conversions. It combines smart chatbots, live chat, and a built-in helpdesk into one system, so you can automate routine questions, assist shoppers in real time, and manage every conversation from a single dashboard.
Everything Included in the Tidio Growth Plan
| Live chat widget for real-time customer conversations |  |
| Live visitor tracking with typing preview and behavior insights | |
| Shared inbox for managing chat, email, and support tickets in one place | |
| Built-in help desk and ticketing system | |
| Configurable business hours and automated availability rules | |
| Multi-agent support with team management controls | |
| Advanced analytics and performance reporting | |
| No-code automation builder for creating chatbot flows | |
| Canned responses for faster support replies | |
| Conversation routing and chat assignment rules | |
| Omnichannel messaging support across web and social integrations | |
| Shopify and e-commerce platform integrations | |
| Mobile and desktop apps for managing support on the go | |
| Advanced user roles and permission controls | |
| Option to remove Tidio branding | |
| Scalable monthly conversation limits based on plan tier | |
| Access to AI-powered chatbot automation capabilities | |
| AI-assisted reply suggestions for human agents | |
Tidio features you’ll love
- AI customer support that works 24/7: Automatically answer product, shipping, and order questions using AI chatbots trained on your store content.
- Live chat that converts: Engage shoppers in real time, step in at the right moment, and turn browsing into buying.
- Smart automation for repetitive tickets: Reduce support workload with no-code flows for order tracking, returns, and FAQs.
- Product recommendations inside chat: Suggest relevant products during conversations to increase conversions and average order value.
How to redeem this Tidio discount code
Step 1 - Select your deal
Click on ‘Get Deal’ on this page for 20% off Tidio's Growth Plan.
Step 2 - Create your account
Sign up to get the deal in your Elevate.store account.
Step 3 - Redeem your deal
Click on ‘View Code’ to get the discount code. Redeem on the Tidio website.
Why you need this Tidio discount code in 2026
Running an online store means answering the same questions again and again. Questions like: where is the order, how long does shipping take, if a certain product is in stock, or if returns are offered. Without automation, support becomes reactive, slow, and expensive. With Tidio, you turn customer conversations into conversions while reducing support workload. A Tidio subscription gives your store AI-powered chatbots, live chat, and helpdesk tools in one system. That means faster responses, fewer abandoned carts, and more revenue from shoppers who would otherwise leave. With Elevate.store’s Tidio coupon code, you get 20 percent off the Growth plan. You are not just adding a chat widget. You are adding automation, conversion support, and 24/7 assistance at a lower cost.
Important Tidio features
- AI Customer Support: AI chatbots trained on your store content, intent detection and smart routing, automated replies to common questions, AI-assisted agent suggestions
- Live Chat: Real-time customer conversations, seamless AI-to-human handoff, visitor tracking insights, multi-agent collaboration
- Automation and Workflow: No-code chatbot builder, automated order tracking flows, returns and FAQ automation, ticket routing rules
- Helpdesk: Shared inbox for chat and email, ticket management system, conversation history tracking, team permission controls
- Sales and Conversion: Product recommendations inside chat, proactive chat triggers, lead capture forms, abandoned cart engagement
- Analytics and Reporting: Conversation performance tracking, response time insights, engagement analytics, support impact on sales
